PAYMENT

I require a non-refundable 50% down payment on all invoiced orders once we have confirmed the date and design of the order. Payment-in-full is due 2 weeks prior to the delivery/pick-up date.  

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CANCELLATION

To be made no fewer than 14 days before your scheduled date. 

Cancellations more than 14 days before the event will receive store credit for the 50% down payment. Cancellations made less than 14 days before the event (presuming you have paid in full in accordance with our 2-week schedule) will induce the forfeiture of the full cost for the item and receive only 50% back in-store credit. 

If you need to move your event date, I will accommodate pending availability. 

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DELIVERY

Delivery charge varies on location, $5 within Roanoke city & county, $15 within 30 mi., & $20 up to 40mi. Wedding deliveries and outside 40mi will be extra.

 Please inquire for pricing based on your location & delivery time.

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SURCHARGE 

I require three weeks' notice on most orders. If I can take them but it is past that window of time, I do charge a surcharge of 20% of your order to accommodate the order.

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DISCOUNTS

I do not offer discounts except for orders larger than 10 dozen, in that instance the next dozen will be free.

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